Hi there!

My name is Kristina “Pen” Winter and I am a Hamburg/Germany based artist.
Besides being the owner of this shop I am a freelance illustrator and 2D animation artist.

After getting my Bachelor of Arts in 2015, I worked for the gaming industry and went from a 2D animation intern to Lead Technical Animator. I realised that I wanted to be my own boss and became a freelancer in 2018.
My initial goal, of being able to do the things that make me happy at my own pace, was not quite reachable as freelancer. I wanted to market my own artwork, ideas and keep my creativity going by doing various projects. So from this wish, my little shop was born, and in 2021 I started my second business.

This is also the reason why my shop is named as it is.
I had a few “brand” names in mind. But nothing felt quite as right as just saying; you are getting an item I made for you.
I am still in the planning phase for a lot of new items, and in future you will find a variety of merch with a plethora of themes. Or helpful little tools featuring my own design that I produce at my workspace. I also have an Etsy shop that features most (if not all) of the products I have.

If you want to see more of my illustrations, animations and general freelancer side,
you can check out my art portfolio on my main page pen-winter.com!

Thank you for reading!
Pen

F.A.Q. – Shop Info

Q: Can I buy wholesale quantities?
A: I generally don’t sell in wholesale quantities, as I only order my printed merch in small quantities to begin with. But I’m not opposed to the idea. Feel free to contact me if you want to discuss the matter.
Q: Is your packaging eco friendly?
A: I aim to be as eco friendly as possible with my small business. Right now I’m replacing everything of my plastic packaging that is left over. I also am a little bit of a packaging hoarder, meaning I keep every packaging I get sent from my private orders and re-use it if suitable.
My packaging will mostly consist of cardboard boxes or envelopes, with paper tissue for stuffing, compostable cellophane or paper bags, and glass fibre reinforced gummed tape for sealing.
Depending on the fragility of the item I will have to resort to bubble wrapping or similar stuffing to ensure save shipping.

You may also be interested to know, that the plastic I use for 3D prints (PLA) is a thermoplastic polyester based on renewable recourses and is biodegradable under industrial composting conditions.

Q: Can you draw me XYZ, or make a custom item for me?
A: I take commissions. To get more info please have a look at my art portfolio.
We can arrange to get you a custom item printed with the commission, but be warned that printing costs for single items are usually quite high, as low or single quantities aren’t feasible for manufacturers.
Q: What programs and/or tools are you using?
A: For digital artwork I use Clip Studio Paint, Affinity Design and Photoshop on an iMac with a Wacom cintiq13HD.
For 3D it’s a mix of Tinkercad, SketchUp and ZBrush. Hardware: Ender 3.
Q: I didn't receive an order confirmation email, or a shipping email with tracking.
A: The order confirmation email is sent out after an order was placed, please check your spam folder in case it landed there.
Shipping confirmation will be sent within the processing time, which is between 1-3 business days. Depending on order volume I bring my orders to the postal office on Mondays and Thursdays.
Made to order or custom items may require a longer processing time. How long will be stated in the item description.

If a shipping method with tracking was used; the shipment confirmation email also displays the tracking number and a link to the providing tracking service. If you have trouble with your tracking number, don’t hesitate to email me.

Q: An item I want is sold out, will it be back?
A: It depends on the item.
3D printed items will be back as soon as I printed a new batch, or I got a new roll of filament. Other items might take
a while to be restocked depending on material availability, or changed/improved on for the next release.
If an item is removed from my stores it is not coming back.